Electricity can kill in an instant. If lives are in danger, call 000
Reporting fallen powerlines
Call your electricity supply company on the numbers listed below, and the Police, to report the location of any fallen powerlines.
- Electricity supply companies
- Energex 13 19 62
- Ergon 13 16 70
- Power Link 1800 353 031
Keep away from fallen powerlines
Standing near fallen powerlines can be fatal. Stay well clear – more than 6-10 metres away.
Always treat fallen powerlines as live even when they are broken. Never go near them or anything they may be touching, such as vehicles, metal fences or pools of water.
Reporting a power outage
Call your electricity supply company to let them know your power is out. For outage details, check their website/app.
Storms are the most common cause of power outages as strong winds often cause trees to fall across powerlines, interrupting supply.
Always be prepared for power outages with a torch, charged mobile phone and battery-operated radio. If you use electricity to run a water pump, make sure you have an alternative source for fresh water or a non-electric pump available.
In the event of a power failure turn off and unplug all electrical appliances at the power point. This will help to prevent equipment damage in the event of a power surge.
For more information, read our Guide to power outages brochure:
Household electrical issues
NEVER do your own electrical work –Contact our registered electricians in your local area and arrange for a licensed electrician on 07 38812908 or visit our website www.artecsolutions.com.au or send an enquiry direct to email@example.com